Privacy Policy
Privacy Policy
Last updated: 21 September 2026
V I ZION UNLIMITED (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how V I ZION UNLIMITED collects, uses, stores and protects personal information when you visit our website, contact us, purchase our services or resources, book a session, or otherwise interact with us.
1. Who We Are
V I ZION UNLIMITED is a UK-based coaching, mentoring and consultancy business operated as a sole trader.
For the purposes of UK data protection law, V I ZION UNLIMITED is the data controller responsible for the personal information we collect and process.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: admin@VIZIONUNLIMITED.COM
2. Information We Collect
Depending on how you interact with V I ZION UNLIMITED, we may collect the following information:
Information you provide directly
This may include:
Your name
Email address
Telephone number
Address or general location where necessary for providing services
Information relating to your goals, ambitions, projects or development
Information you provide during coaching, mentoring or consultancy sessions
Booking and appointment information
Payment and transaction information
Communications you have with us
Feedback, testimonials or reviews that you choose to provide
Information submitted through forms on our website
We only ask for information that is reasonably necessary for the relevant purpose.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as:
IP address
Browser and device information
Pages visited
Time spent on the website
Referring website
General website usage information
This information may be collected through cookies and similar technologies.
3. How We Use Your Information
We may use your personal information to:
Provide coaching, mentoring and consultancy services
Manage bookings and appointments
Communicate with you about your sessions or services
Process payments and transactions
Provide resources or information you have requested
Respond to enquiries
Manage our client relationships
Improve our services and website
Maintain business and financial records
Send marketing communications where permitted by law
Obtain feedback about our services
Protect our business, website and users from fraud, misuse or security threats
Meet legal, regulatory and accounting obligations
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by law.
4. Legal Basis for Processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Contract
We may process your information where it is necessary to provide services you have requested or to take steps before entering into an agreement with you.
Legitimate interests
We may process information where it is reasonably necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
This may include managing our business, improving our services, maintaining client relationships and protecting our systems.
Consent
Where required, we may ask for your consent before processing your information, such as for certain marketing communications or non-essential cookies.
Where processing is based on consent, you may withdraw your consent at any time.
Legal obligation
We may process information where necessary to comply with a legal or regulatory obligation.
5. Coaching and Personal Information
Our coaching, mentoring and consultancy services may involve you voluntarily sharing personal information about yourself, your goals, circumstances, experiences or challenges.
We treat information shared with us during these services as confidential, subject to legal obligations and circumstances where disclosure is necessary to protect someone from serious harm or to comply with the law.
You should avoid providing information that is not necessary for us to provide the service.
V I ZION UNLIMITED is a coaching, mentoring and consultancy business and does not provide medical, psychiatric or legal services.
6. Payments
Where you purchase a service or resource from us, payment information may be processed through third-party payment providers.
We generally do not need to store your complete payment card details ourselves.
Payment providers may process your information according to their own privacy policies and terms.
7. Third-Party Service Providers
We may use trusted third-party providers to operate our business and deliver our services.
These may include providers for:
Website hosting and website management
Email and business communications
Appointment scheduling
Video meetings
Payment processing
Cloud storage
Analytics
Marketing
Customer relationship management
Business administration
These providers may process personal information on our behalf or as independent controllers.
Where appropriate, we take reasonable steps to ensure that third-party providers handle personal information securely and in accordance with applicable data protection law.
8. Google Workspace and Business Email
We may use Google Workspace and associated Google services to manage business email, documents, calendars and other business operations.
Information processed through these services may be subject to Google’s own privacy policies and security practices.
9. Cookies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites function properly, remember preferences and understand how visitors use a website.
Some cookies may be necessary for the operation of the website, while others may be used for analytics, functionality or marketing.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can also manage cookies through your browser settings.
10. Marketing
We may occasionally send information about V I ZION UNLIMITED, our services, resources, events or relevant opportunities.
Where required, we will obtain your consent before sending direct electronic marketing.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us at:
We will continue to send necessary service-related communications where appropriate, even if you opt out of marketing.
11. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Accidental loss
Destruction
Misuse
Alteration
Unauthorised disclosure
However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.
12. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time we retain information may depend on:
The nature of our relationship with you
Whether you remain an active client
Legal, accounting or regulatory requirements
The need to resolve disputes
The need to establish or defend legal claims
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
13. Sharing Your Information
We do not sell your personal information.
We may share personal information where reasonably necessary with:
Service providers who help us operate our business
Payment providers
Website and technology providers
Professional advisers
Government, regulatory or law-enforcement authorities where legally required
Other parties where you have given us permission or where disclosure is otherwise permitted by law
We only share information that is reasonably necessary for the relevant purpose.
14. International Transfers
Some third-party service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law.
15. Your Data Protection Rights
Under UK data protection law, you may have rights including:
The right to be informed about how your personal information is used
The right of access to your personal information
The right to rectification of inaccurate or incomplete information
The right to erasure in certain circumstances
The right to restrict processing in certain circumstances
The right to data portability in certain circumstances
The right to object to certain types of processing
Rights relating to automated decision-making and profiling, where applicable
The right to withdraw consent where we rely on consent as our lawful basis
These rights are subject to certain legal conditions and exemptions.
16. How to Exercise Your Rights
If you would like to exercise your data protection rights or ask a question about how we use your information, contact:
We may need to verify your identity before responding to certain requests.
We aim to respond to valid requests within the timeframe required by applicable data protection law.
17. Complaints
If you have concerns about how we have handled your personal information, please contact us first at:
You also have the right to complain to the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
The ICO regulates data protection and privacy in the UK.
18. Children’s Privacy
Our services are primarily intended for adults.
We do not knowingly collect personal information from children through our website for purposes that require parental consent.
If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can investigate and take appropriate action.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this policy.
We encourage you to review this page periodically.
20. Contact Us
If you have any questions about this Privacy Policy or how V I ZION UNLIMITED handles personal information, please contact:
V I ZION UNLIMITED
Email: admin@VIZIONUNLIMITED.COM
Last updated: 21 September 2026